Shipping Conditions

All of our products are dispatched from our shop in Bangkok, Thailand.

We do our best to dispatch all orders the same day or following weekend after payment is received, unless your chosen product is temporarily out of stock.

A legally binding contract is created between GetSiam.com ("us", "we") and you when we receive your order and payment and we send you a confirmation e-mail to the address you provide to us when placing your order.

All orders are subject to acceptance and product availability. If a product you have ordered is unavailable for any reason you will not be charged for the goods and any money already debited from your account will be refunded. We will not be liable for disappointment or other losses suffered due to product unavailability. If a product is our of stock, please allow up to 7 days in order for us to re-stock the product - you will be notified per e-mail or telephone in case a product is out of stock.

You must be of legal age in your country of origin when ordering alcohol products through the GetSiam.com shop. Only buyers of lawful age in their country of origin will be accepted for purchasing items containing alcohol.

All prices on our website are not inclusive of VAT but exclusive of packing and delivery charges which will be payable as indicated at the time of placing your order. You will be told the total price of all the goods you are purchasing, including packing and delivery charges, before your order is confirmed by the GetSiam.com Team via e-mail.

Whilst every effort is made to ensure the accuracy of the prices maintained on GetSiam.com Shop's site we expressly reserve the right to amend the price having regard to any increase in our suppliers' prices, or if due to an error or omission the price published for the goods on GetSiam.com's site is wrong. We will notify you of any increase (but not decrease) in the total amount payable by you and give you an opportunity to cancel the order. If the goods have already been delivered you may return the goods at your own risk and receive a full refund for them and any reasonable charges incurred in returning the goods to us.

Your goods will be delivered in accordance with the preference you state on your order (either as the ordered items become available or all items as one delivery, for which the waiting time can be up to 21 days) to the address you give when placing your order. In any event, we will always try to deliver within 30 days of you placing your order, unless you have chosen surface mail in which case can take up to 60 days or more.

If we do not deliver within 30 days we will notify you by e-mail of our new expected delivery date. If you do not agree with this you may cancel your order and receive a refund to the value of the goods you have not received.

Our responsibility for everything other than damage to the goods caused by our negligence ends from the time we first attempt to deliver them to you. We will not be liable for any losses, costs, damages, charges, or expenses caused by any delay or failure of delivery of the goods.

You may elect to obtain a refund if the goods: arrive in a damaged or faulty condition, or do not comply with the description of the goods you ordered, or are incomplete in quantity (other than where you elected to receive the ordered items as they become available).

If you notify us for one of the reasons given under clause 10 of these Terms and Conditions our only obligation will be to refund to you the amount paid by you for the goods in question. We will not be liable to you for any indirect or consequential loss or damage arising in any way and we will have no liability to pay you any money by way of compensation other than to refund to you the amount paid for the goods.

We retain ownership of the goods until we have received payment from you in full. All credit and charge card holders are subject to validation checks and authorisation from the card issuer. If we do not receive authorisation we will not deliver your goods and will not be liable to you for delay or non-delivery.

We shall have no liability to you for any failure to deliver the goods you have ordered or any delay in doing so or for any damage or defect to goods delivered by any event or circumstances beyond our reasonable control.

All alcoholic beverages sold on this web site are sold as perfectly safe beverages in Asia and are 100% fit for human consumption, however we (GetSiam.com) sell all alcoholic beverages on this web site for display purposes only.

The buyer also accepts responsibility that the sale complies with all applicable laws and delivery regulations in their own country.

If we elect not to enforce or to delay enforcement of any part of these Terms and Conditions of Sale it will not affect our right to enforce the rest of these Terms and Conditions.

The Contract between us shall be the entire Agreement relating to the purchase of goods through GetSiam.com Shop.

Please do not select paypal when purchasing alcohol products, paypal has policies against the sale of alcohol. Please choose credit card or check when purchasing alcohol.

We may change these Terms and Conditions at any time. You are advised to print and keep safe these Terms and Conditions.

You may contact our Customer Service team at info@GetSiam (dot) com. We will endeavour to respond to any enquiry you make within five (5) days of receiving it.

When creating a user account with GetSiam.com or signing up for our newsletter you agree and give us permission to send you offers related to the GetSiam Thailand Shop. These offers include updates on our website, products and may include promotional coupon codes which give you a discount on our products. We love our customers and don't spam, ever. All your data is safe with us and wn't be sold, rented or given to any third party. Our mailing provider is MailChimp which allows you to manage your newsletter subscription easily and opt-out at any time.

Please be advised that it is your responsibility to notify officials and to pay taxes on imported goods according to your country's import laws. 

Website Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Directory’s relationship with you in relation to this website.The term ‘Directory’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

You may create a link to this website from another website or document without Directory’s prior written consent. • Your use of this website and any dispute arising out of such use of the website is subject to the laws of United States, England, Scotland, Germany, Thailand, India and other countries.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Finally, we hope that you enjoy using our site.

Best wishes, GetSiam.com